Maison

“We were losing 18% on every booking to OTAs and had a website that looked like it was built in 2014. Guests would find us on Booking.com, then Google us, and the website killed any sense of luxury. Norde rebuilt our entire digital presence. Within the first month, direct inquiries tripled and we started getting guests who booked without ever touching a third-party platform.”

Maison Riviera is a boutique hotel on the French Riviera near Cannes. Thirty-two rooms, a private beach, a wine cellar, and a reputation built entirely on word of mouth. Their problem was not occupancy. It was margin. Every booking that came through an OTA cost them 15 to 18 percent in commission. Their own website was outdated, slow, and did not reflect the experience guests actually had when they arrived. Julien knew that if the website matched the property, guests would book direct.

The scope was clear from day one. A fully responsive marketing site that communicated luxury without saying the word. A hero with real photography of the property, an inline booking inquiry form, room and suite listings with pricing and square footage, a curated experiences section covering the private beach, spa, dining, wine cellar, concierge, and yacht charters, a guest testimonial carousel, a photo gallery, and a newsletter capture in the footer. Every detail had to feel intentional. In hospitality, the website is the lobby.

We designed and built the site in seven days. Warm, editorial typography with serif headings. A muted earth-tone palette that let the photography lead. Fully responsive across desktop, tablet, and mobile. The booking inquiry form sits directly in the hero so guests never have to search for it. Room cards show nightly rates and sizes upfront. The experiences grid gives guests a reason to stay longer. The gallery closes the deal.

Julien launched the new site and shared it with his returning guest list. Direct inquiries tripled in the first month. Guests started referencing specific rooms and experiences from the website when they called to book. The OTA dependency dropped immediately. For a 32-room hotel paying 15 to 18 percent commission per booking, the site paid for itself within weeks.